Performance
3.6/5
Acceptable7 reviews
  • ≤2h
    average response time
  • 97.4%
    on-time delivery rate
  • US $250,000+
    {0} orders
Minor customization
Design-based customization
Finished product inspection
QA/QC inspectors (1)
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Profile
Download report
by SGS Group
Overview
Company registration date2008-06-18
Floor space(㎡)2400
Accepted languagesEnglish
Years exporting15
Years in industry15
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products, Random inspection
Quality control conducted on all production linesYes
QA/QC inspectors1
Trade background
Main marketsNorth America(23%), Northern Europe(14%), Western Europe(13%)
Main client typesRetailer, Wholesaler, Brand business
R&D capabilities
Customization optionslight customization, sample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demand
R&D engineers2
R&D engineer education levels2 graduate
Reviews (7)
3.6 /5
Acceptable
  • Supplier service
    4.0
  • On-time shipment
    3.5
  • Product quality
    3.4
I hope this message finds you well. I regret to inform you that despite our expectations, the material we were anticipating has not yet arrived at our factory. According to the information provided to us, the delivery was purportedly made yesterday at 9:20 PM. Material not received to our Factory, The mail sent by Delivery is incorrect. Yesterday, at 6:00 PM, I reached out to one of FedEx customer care executives to inquire about the status of the material under ticket number 127426, the material did not arrive as promised. I urge you to prioritize this matter with utmost urgency. Failure to do so may compel us to explore legal recourse to rectify this situation. Our factory premises are equipped with 24-hour surveillance cameras for live recording. It is evident that there are discrepancies in the delivery process, and I suspect fraudulent activity on the part of the delivery partner. Your prompt attention to this matter is greatly appreciated. Thanks Atul Rubber Udyog

Response from supplier:

Dear friend.I have explained many times that we had arranged to send out the goods, but due to logistics reasons the goods were mixed up. And later you received the product successfully. I'm saddened by your comment. I hope we will still have the opportunity to cooperate in the future.
28 Mar 2024
Product is ok but not suitable for our requirements !
    See all reviews
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